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Communicating with Courage: Navigating Challenging Dialogue® for Leaders – Training

October 6 @ 10:00 am - 3:30 pm

This one-day, in-person workshop is sponsored by ACA, New England and will be held at the Clara Barton Center in North Oxford, MA. Financial assistance is available and you can get information on that by clicking the link below.

There are so many conversations you need to have and want to have that you may dread, avoid, or can’t quit see your way through to positive resolution,

Join Beth Wonson and Lisa Falkingham Hunt for the Navigating Challenging Dialogue Essentials workshop, where you’ll learn Navigating Challenging Dialogue® (NCD), the NCD Process, and the NCD Principles. These are proven tools for effective, fact-based dialogue, even when communication feels risky. Learn to create connections and achieve results through clear, empathetic communication.

You’ll bring your own real-world challenges to our time together, and using the 4-Stage NCD Process, you’ll learn to:
• Navigate difficult conversations with fact-based dialogue
• Improve trust, build connection
• Establish a healthier relationship with the other party
• Come to healthy resolution on the trickiest of topics

You’ll discover how to create connections and achieve results through clear, empathetic communication. Please bring your own real-world challenges and conversations that you anticipate may be challenging or which you’ve been dreading to the workshop. Regardless of your work or positions – this course will transform how you engage with others and handle conflicts. The NCD Process is a framework for fact-based dialogue, even when communication feels risky. This is a 100-level offering; no prior experience is required.

Dates & Rates

When: Tuesday, October 6, 2026; 10:00am to 3:30pm

Where: The Barton Center for Diabetes Education, Fuller Hall – 30 Ennis Road, North Oxford, MA 01537

ACA Member Cost – Early Bird/Regular: 1st Person, $119/$139; 2nd & Additional Person, $99/$114

Non-Member Cost – Early Bird/Regular: 1st Person, $139/$159; 2nd & Additional Person $119/$134

*Early Bird rates are available until 9/11/26

Venue

Venue